Job ID: 3015354
Closing Date: 05/31/2020
Location: Bismarck, ND
Full/Part Time: Full-Time
Regular/Temporary: Regular

Do you have a strong passion to change the world? If so, this may be your opportunity. The State of North Dakota’s purpose is to Empower People, Improve Lives, and Inspire Success. The State is unifying the technology services, including digital activities, across a number of agencies into one technology organization, creating a new technology landscape in its reach for World Class IT.  North Dakota Information Technology (NDIT) is seeking a candidate that has the same passion to Empower People, Improve Lives, Inspire Success, and deliver world class technology as a Statewide Digital Services Lead for NDIT and other state agencies. The State of North Dakota Digital Services provides secure and quality digital information, services, and tools to customers and constituents when and where they need them. The successful candidate will be a leader who enjoys working with people in a collaborative environment, who can learn quickly in a rapidly changing technology landscape, and who embodies the core values that we follow as public servants for the State of ND: Gratitude, Humility, Curiosity, and Courage.

Summary of Work

The successful candidate will be responsible for driving the digital transformation of North Dakota public-facing websites and digital assets by designing, developing, and implementing omnichannel experiences that promote citizen engagement for all North Dakotans.  Building a digital experience that is accessible, easy to navigate and scalable for the State and its constituents. This position will manage a diverse digital team by leveraging our Drupal-based platform, developing web and social content strategies, and implement best practices around civic design and storytelling.

The State seeks a dynamic, entrepreneurial and charismatic individual who can diplomatically challenge the status quo. A collaborative problem-solver who is excited about exchanging ideas and solutions with colleagues and partners. This position demands demonstrated knowledge of existing and emerging digital tools, technologies and platforms along with a proven track record of successfully developing and launching experiences and products that engage users and produce measurable results. Strong communication and interpersonal skills and an ability to constructively influence others and align disparate interests in a consensus-driven organization is essential.

Duties and Tasks

•Establish and execute a comprehensive digital roadmap by working closely with NDIT, the Governor’s Office, agency leadership, and communications teams
•Map digital capabilities to strategic vision and priorities; translating the organizations strategy into a vision for user experience and technology
•Balance long-term strategy with the tactical product management of the existing digital portfolio.
•Champion the design and development of new, user-centered experiences
•Establish and enforce digital governance standards and best practices such as web content author guidelines, ADA compliance, and state brand guidelines
•Apply data and analytics to unlock key insights into audience needs, to measure performance and to define success for State government
•Promote and achieve buy-in for digital initiatives by fostering strong working relationships with administrative leaders on both the state and local level
•Work with agencies to streamline the online social strategy and bring new digital tools onboard

Minimum Qualifications

Bachelor’s degree with a major in computer science, computer or management information systems, business administration, social science or similar field, and four years of work experience that required managing resources from a variety of internal and external sources to plan and implement large, ongoing multi-entity projects from inception to deployment.

Associate degree in the above related fields and six years of related experience as stated in the above paragraph may be substituted for the bachelor’s degree and four years of experience requirement.

Application Procedures

•Please make sure that your resume includes information to demonstrate how you meet the minimum qualifications as posted.  Your work history will not be given credit if North Dakota Information Technology cannot determine that you meet the minimum qualifications.
•All application material must be received on or before the closing date by 11:59 pm and must include the following documents:
•Resume
•Cover Letter
•Copy of Official College Transcript

•North Dakota Information Technology does not offer or provide sponsorships. Applicants must be legally authorized to work in the United States.

For more information or if you need an accommodation, please contact: Darla Van Vleet, North Dakota Information Technology: Email: itdjobs@nd.gov phone: (701) 328-1004, fax: (701) 328-3000 or TTY: 1-800-366-6888 or local at (701) 328-3190

Job Announcement Status can be viewed at: >http://www.nd.gov/itd/working-itd
•Learn more about ITD at: >http://www.nd.gov/itd
•Learn more about Employment Benefits at: >https://www.nd.gov/omb/state-employee/employment-and-compensation/benefits
•Visit North Dakota State government: >http://www.nd.gov

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex, genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.