If you’re looking for an opportunity where you can partner with a results-driven, customer-focused Company, bring your talents to EVENT NETWORK! We are searching for experienced and highly motivated people to join our team.
POSITION SUMMARY
This position provides optimal guest service ensuring that all the guest needs are met in a timely manner. A Service Representative (SR) is responsible for providing guest service skills that align with e|n Cares standards. This SR demonstrates a mastery of the register system. A Service Representative will also complete additional tasks as assigned by the Store Director.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Leadership and Team Member Results
- Holds self accountable to all e|n standards of performance and behavior.
- Resolves guest service issues in partnership with Store Director.
- Builds strong relationships with team members to align and support execution of business results.
- Actively pursues opportunities to promote self development.
- Follows e|n core values.
- Develops Partner team member relationships to support business initiatives and growth.
- Complies with company personnel policies.
Business and Financial Results
- Assists team to achieve store location's sales, per cap and purchase with purchase goals.
- Achieves personal purchase with purchase sales goals and other statistical sales expectations assigned by the store leadership team.
- Consistently looks for methods to maximize store sales.
- Accountable for accurate cash handling with the registers.
- Works assigned schedule.
Management and Operating Results
- Required to complete product, operations, and merchandise presentation training.
- Responsible for maintaining all visual presentations and directives as communicated by Store Director.
- Participates in all e|n initiatives and ensures sustainability.
- Responds and reacts to all communication in a timely manner.
- Performs daily tasks such as cleaning, store recovery/replenishment, merchandise placement.
- Accountable for all Loss Prevention procedures and requirements.
Guest and Partner Results
- Accountable to consistently demonstrate e|n Cares.
- Required to maintain full knowledge of the venue's building and its programs.
- Insures a clean, organized and safe environment for guests.
- Follows e|n and Partner dress code guidelines.
- Participates in regional philanthropic activities.
Physical Demands - The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Service Rep is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
The Service Rep must frequently lift and/or move up to 10 pounds.
COMPANY SUMMARY
It is a great time to join EVENT NETWORK! We are the leading premier retailer that operates gift shops for zoos, aquariums, museums, science centers, botanical gardens, and other highly regarded cultural attractions through North America and Europe. To see a complete list of our partnerships, please visit us at http://www.eventnetwork.com/.
We invite you to discover for yourself why a career with EVENT NETWORK is just what you've been looking for. You'll have the opportunity to join a team that takes pride in our Company Culture. Our mission is to create and maintain an environment where you are encouraged and inspired to develop yourself professionally and personally, where you are celebrated and motivated, and where we promote wellness through healthy living to enhance your quality of life.
Event Network, Inc. is an Equal Opportunity Employer.
To apply, please visit
http://eventnetwork.com/talent
If you experience any issues with the link or online form, please call us directly at 717.334.2288. We will also accept emailed inquiries and resumes at
Gettysburgstore@eventnetwork.com