You will be responsible for:
* Maintaining and Supporting company IT Network & Infrastructure
* User administration/system management (Active Directory)
* Strong desktop support & troubleshooting skills. Including system rebuilds and hardware replacement to FRU component level.
* Strong peripheral device support, setting up of printers, scanners etc.
* Troubleshooting/Analysing performance and reliability issues and the initiation of related improvement work
* Maintain and Support company Client Connections (IPsec, VPN's)
* Good MS Office skills including troubleshooting of desktop installations
* Providing support to Team Members
* Maintain and Document Network policies and procedures within established standard
The Ideal Candidate
* Minimum of 3- 5 years experience managing and maintaining a windows desktop / server environment
* Excellent OS knowledge (Windows 2003/2008/XP/Win7)
* Strong focus on quality of service
* Good experience with WiFi Routers and associated technology
* Self-motivated, organised individual with excellent time management skills
* Good communication skills, both written and verbal.
* Good problem solving and investigation skills.
* Good inter-personal skills to deal with people
* Flexibility
* Willingness to travel throughout US sites, sometimes at short notice